Customer engagement rather than merely acquisition is the path to sustained value growth. India's burgeoning sports leagues may be well positioned to take advantage of value increases through digital engagement.
Even though consumer interest in ethical products has increased in recent times, a significant gap exists between what most consumers say about their intent to buy and what they actually end up buying
Retail category managers and procurement strategists across sectors can increase profitability by identifying true demand and optimising price across products and across time
In the last decade, India has seen women's participation in the labour force decline starkly. Can skill development be the solution for India's gender gap? An innovative study of the Pradhan Mantri Kaushal Vikas Yojana (PMKVY) by Professor Amit Chauradia, Professor Chandrasekhar Sripada and Glory George shows why women are disadvantaged when it comes to wage employment
What were the key success factors for Arogya Parivar, a bottom-of-the-pyramid initiative by Swiss pharmaceutical major Novartis? In this article, Meenakshee Sinha and Professor S. Arunachalam present a replicable fast-moving consumer good blueprint for rural marketing based on the Arogya Parivar experience.
While cigarette smoking is on the wane, 'vaping' is on the rise worldwide. Do e-cigarettes really help smokers kick the nicotine habit? And what may be the best public policy options for regulating their use? Research by Professor Vithala R. Rao and Dr Jialie Chen offers some answers.
Digital health start-ups are bringing novel technologies such as wearable tech, telemedicine, genomics and artificial intelligence to the Indian healthcare system. Hanu Tyagi surveys the start-up landscape and offers pointers for the challenge of scaling up
How is the retail industry in emerging markets different from developed economies? Professor Siddharth Singh discusses insights from a recent analysis of FMCG marketing in India.
Do top Indian companies hire professional Chief Executive Officers on the basis of caste or religion? And does it matter for financial performance? Professors Naga Lakshmi Damaraju and her co-author Anil K Makhija offer some surprising insights on these important questions