Thought Leadership
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UPI: The Imperative for a unified QR ecosystem
While UPI QRs are interoperable within the UPI ecosystem-across banks, prepaid issuers, apps and RuPay credit cards, they remain incompatible with other major payment networks like Visa and Mastercard
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How to nurture Gen Zs for leadership roles
Organisations must start with building a culture of psychological safety, allowing the potential of intergenerational diversity to drive learning, inclusion and innovation
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Crowd Chaos to Crowd Control: How AI and tech can prevent stampede tragedies in India
With over 800 lives lost to stampedes since 2003—including the latest IPL celebration tragedy in Bengaluru—India must embrace tech-enabled, real-time crowd management to prevent avoidable disasters
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Why does cybersecurity management in enterprises fail?
Governance gaps, misaligned incentives, and profit-first mindsets leave even well-funded organisations vulnerable in the age of AI and digital supply chains
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You can't force creativity, but you can build a culture that helps it grow
Management's role should be to nudge employees into a supportive culture where innovation can thrive
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From inclusion to integration: AI's next leap in finance
India's Digital Public Infrastructure (DPI) laid the foundation—AI can now build the bridge to true financial integration
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How the misfit bias can hurt you
Poor combinations can negatively bias how individual parts are viewed — be it a song on an album, a picture in a gallery or a member of a team
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From UPI to ONDC: The role of centralised orchestration in DPI success
India's digital public infrastructure has delivered mixed results. What separates runaway successes like Aadhaar and UPI from under-leveraged platforms? The answer lies in purposeful design, centralised orchestration, and a clear reason to use it
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What makes your reputation great
Can you change your reputation? Is office gossip always a bad thing? And what can a great reputation mean for your career? Here's what the research says. Interview with Professor Brian Connelly by Karen Christensen
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A playbook for uncertain times: What entrepreneurs can teach us
Instead of relying on predictions about the future, entrepreneurs take an active role in shaping it — collaborating with partners such as customers, suppliers and other stakeholders
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What other countries could teach the U.S. about bringing down drug prices
In other countries, the government negotiates with pharmaceutical companies directly to set a single market price. In the U.S., things are not so simple