Thought Leadership
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Is there a fault in fault-finding?
Constant focus on mistakes or flaws creates a hostile and stressful environment, which can be demotivating, affect personal well-being and stifle professional growth
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Behavioural Insights: Solutions are rarely homogenous
How can we ensure the results of experiments and pilots successfully scale into interventions that reliably improve consumer welfare?
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To discover breakthrough ideas, look to the outsiders
An AI-boosted search for prescient ideas finds they're more likely to come from the periphery than the core
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Preparing for an investor meeting? Here's how to position your startup
An entrepreneurship expert—and longtime investor—offers advice for making your company attractive, whether the market is hot or cold
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Customer referencing: Turning the customer into a credible source of value
Do customers serve any other purpose other than warranting current and future income? How can they help attract potential customers and increase sales? Marketing Professor Tuck Siong Chung, ESSEC Business School Asia-Pacific, and his fellow researchers explore how customer referencing helps firms build credibility and value
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How to manage critical conversations
A framework for what to do and what to avoid when discussing critical topics with your team
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Job search advice for a tough market: Think broadly and stay flexible
Some employers have pared staff and reduced hiring amid mixed economic signals. What does it mean for job seekers? Paul Gompers, Letian Zhang, and David Fubini offer advice for overcoming search challenges to score that all-important offer
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A better business model for electric vehicle charging stations
Fuqua professors say dynamic pricing based on wait time would benefit both companies and drivers
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AI in marketing: How customer-centric companies can benefit from data privacy regulations
To deliver personalized experiences and tailored recommendations that increase customer satisfaction and loyalty, customer-centric AI technologies rely on vast amounts of customer data, which raises concerns about privacy and the ethical use of personal information
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Need for embracing 'wise innovation'
Here's how to create the next generation of innovators
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The six dimensions of winning teams
Teams with clear goals, values, rules, roles and processes, backed by full individual commitment, are primed for peak performance