It's not all about the bottom line, and firms can be strongly competitive even when they funnel fewer profits to shareholders
Recent years have seen growing interest in firms that show corporate responsibility toward a broader set of stakeholders, including society, employees and the environment.
This shift in thinking contrasts sharply with the traditional, profit-driven approach of maximizing shareholder returns. The newer view argues that the purpose of the firm is to generate value for all stakeholders — not just shareholders.
There is widespread support for a more holistic view, except when it comes to assessing a company’s competitiveness. In this area, a strong focus on a broader approach at times puts firms at a disadvantage when it comes to financial reporting and attracting investors. But in research published in the Strategic Management Journal, IESE Professor Jeroen Neckebrouck and co-author David Kryscynski challenge the idea that financial performance alone should define a company’s value.
Imagine two firms that are nearly identical in size, product type and industry. However, Firm A reports $1 million in profits, while Firm B reports $1.5 million. It might be tempting to assume that Firm B is performing better, perhaps due to greater investments in technology or more efficient operations. Based on these numbers alone, we might quickly conclude that Firm B has a competitive advantage.
However, this quick assessment fails to take into account how much value a firm may be sharing with stakeholders.
[This article has been reproduced with permission from IESE Business School. www.iese.edu/ Views expressed are personal.]