Thought Leadership
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Navigating 13 family business pitfalls
13 governance pitfalls that can derail family businesses before the baton passes to the second or third generation
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Strategic Commitments and Flexibility: Can they be Reconciled?
Whether strategy and agility, instead of being a source of permanent tension, can become a basis for lasting synergy
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Creating Product Addicts
Corporate attempts to boost customer loyalty, or move customers to go to great lengths to repeat purchase behaviour, can be seen as creating a form of addiction without a pejorative connotation
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How The Environment Impacts Creative Thinking
CKGSB Professor Juliet Zhu explains how environmental factors such as color, lighting and noise impact our creative thinking processes and productivity. Not all of it is intuitive
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What Could Have Saved Nokia, and What Can Other Companies Learn?
Nokia lost the smartphone battle despite having half of the global market share in 2007. Some argue that it was down to software, others that it was complacency. We argue that collective emotions within the company were a big part of the story
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The Dark Side of Online Discounts
Companies can profit handsomely from online daily discounts but intermediaries often have conflicting objectives that need to be managed
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Has Listening Become a Lost Art?
Managers may have ears, but do they use them? Jim Heskett's readers offer opinions on why listening might be a lost art.
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Strategic Planning: A Roadmap To Success
This article attempts to showcase, from a practitioner's perspective, some of the pitfalls and misconceptions that abound in the strategic planning process
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Counterfeiting: Good or Bad?
Yi Qian, Assistant Professor of Marketing and Kraft Research Professor at Northwestern University's Kellogg School of Management, feels that counterfeiting can have both a positive as well as a negative rub-off effect on actual brands
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INSEAD's Global Thought Leaders: Morten Hansen
Achieving leadership greatness means leveraging luck and navigating between extremes, says INSEAD Professor of Entrepreneurship Morten Hansen in an interview with INSEAD Knowledge. The transcript is below
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Embracing Intelligent Failure
Leaders can reinforce acceptance of failure by publically celebrating projects that didn’t quite meet expected results, but that were successful in providing new learning