Customer engagement rather than merely acquisition is the path to sustained value growth. India's burgeoning sports leagues may be well positioned to take advantage of value increases through digital engagement.
Individuals and organizations are typically conditioned to tamp down tension and focus on consensus, but Tamara Christensen, faculty associate at ASU's Herberger Institute for Design and the Arts, explains maximizing tension is actually the key to innovation
Uber and Lyft drivers are just 1 click away, Amazon offers free same-day delivery, and Deliveroo can get us food from our favorite restaurant in under 32 minutes... Gone are the days in which consumers agreed to invest effort and wait to be served. In a fast-paced world, we look for consumption that is time- and labor-saving