As artificial intelligence (AI), particularly generative AI, matures by the day, India Inc is still “quite a distance” from AI adoption, says Arundhati Bhattacharya, chairperson and CEO, Salesforce India.
AI requires huge capacity for crunching data, which is difficult and expensive with on-premise systems, which is where cloud systems come in. But even the use of cloud is not all that common in India, according to her. “So, unless we see more adoption of cloud itself, it will be very difficult for India Inc to adopt AI, and generative AI [in particular] as it is even bigger as far as data sets are concerned,” she says. “We need to be able to go to the cloud.”