To exercise those human strengths and remain centered amid mounting complexity, Takeuchi recommends developing and using kata, a Japanese word that means specific routines, as a means to keep your thoughts and actions in sync with your mission
Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders should consider making smaller, simpler changes—and they just might see better results, says Harvard Business School Professor Hirotaka Takeuchi.
At a time when we’ve all been forced to accept uncertainty during the pandemic, Takeuchi and Ikujiro Nonaka, coauthors of the 2019 book The Wise Company, recently developed “six practices to make a better future” to help leaders focus on the most important drivers of simultaneous success for themselves, their companies, and the world at large. Their ideas recently appeared in the article Humanizing Strategy in the journal Long Range Planning.
Here, Takeuchi explains how business leaders
can use the six practices to guide their own self-improvement efforts in the new year:
1. Develop routines, or kata
As we gain the ability to collect and analyze more data more quickly, decision-making and problem-solving have become increasingly complex. Many people look to technology to solve modern problems, but the more technology advances, the more human reasoning and creativity is often needed to shape and apply it, Takeuchi says.
To exercise those human strengths and remain centered amid mounting complexity, Takeuchi recommends developing and using kata, a Japanese word that means specific routines, as a means to keep your thoughts and actions in sync with your mission, whether on a personal level or within the business context. For example, at Toyota, “ask why five times,” is a kata that helps employees determine the root causes of problems.
“In this very turbulent world, we really need something like kata to make our lives a little better every day,” Takeuchi says.
2. Ask the right questions
When navigating uncertain waters, an ingrained sense of purpose serves as a rudder. To maintain the necessary balance between agility
and stability, leaders and successful companies must develop practical ways of staying true to their mission.
Most businesses have spent time establishing their mission, vision, and values, but few people can succinctly verbalize them on a personal level. When conducting interviews with graduate students, Takeuchi takes a three-question approach. To become more adaptable, consider resolving to answer these questions for yourself:
- Why were you born? (mission)
- What kind of future do you want to create? (vision)
- What do you hold dear? (values)
3. Retrain your brain to consider “both/and”
There’s a tendency, especially in the West, to think of things in “either/or” terms, but issues are rarely so clear-cut, Takeuchi says.
“This intellectual tradition,” Takeuchi and Nonaka write, “is reflected in the debates over dualism—such as mind versus body, subject versus object, rationality versus empiricism, materialism versus idealism, and much more. In management
, it is represented by debates over machines versus humans, analytics versus intuition, economic versus societal value, exploration versus exploitation, egoism versus altruism, etc.”
In the coming year, consider resolving to retrain your mind to think in terms of “both/and” instead of “either/or,” Takeuchi recommends. Changing
how we frame such debates within ourselves can result in understanding the world through a lens of oneness, where what is good for the person or company is good for society as well.
“On a very practical level, I think what we need to do is think of the oneness of nature and our livelihood,” says Takeuchi.4. Read and empathize moreEmpathy
is an essential ingredient for maintaining healthy relationships, whether with clients, customers, or a significant other. It might seem like people are either empathetic or not, but you can increase your ability to empathize.
Takeuchi, whose research weaves together strands from various disciplines, including history, neuroscience, anthropology, and more, stresses the importance of a liberal arts education. Even if your college days are well behind you, it’s not too late to pick up classic works of literature—he especially likes Jane Austen—as a way to practice putting yourself in someone else’s shoes.
“Their shoes probably stink, but that’s what you need to do,” he says.
5. Watch the top 10 speeches of all timeStorytelling
is the most effective way to communicate ideas and promote understanding, the coauthors contend.
“Stories become a prism through which humans live,” Takeuchi and Nonaka write.
Being able to effectively use metaphors and analogies translates to the ability to persuade and affect change. “The power of rhetoric is something we can learn,” says Takeuchi.
To improve your narration abilities in the year ahead, Takeuchi recommends listening to the top 10 speeches ever delivered, or the 10 most popular TED Talks of all time.
6. Try a high-energy outdoor activity
By connecting with nature, we increase our appreciation of the need to live in harmony with it. As the world confronts climate change
, resource depletion, deforestation, and other environmental challenges, it has never been more important for leaders and organizations to internalize these problems and find ways to help solve them.
Living with nature can mean a quiet walk in the woods, but it can also involve experiencing the essence of your immediate surroundings in other ways. For example, when Takeuchi travels outside Japan and the United States, he always makes a point of first visiting an open-air market.
“To me, seeing is believing, so for every country that we go to, we always visit the open market, because that’s where you see real living,” he says. “You see it out in the open.”
People experience nature in all sorts of ways, but Takeuchi especially recommends adopting a high-energy outdoor hobby this year. He enjoys downhill skiing.
“Coming down the mountain at full speed, there’s nothing like it,” says Takeuchi, who recently turned 75. “You are facing near-death because you don’t know what’s underneath, so you have to rely on your guts and your intuition … It’s such a thrill, but also a big interface with nature. I just love it.”What are your resolutions for 2022?
Share in the comments below.
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[This article was provided with permission from Harvard Business School Working Knowledge.]