Thought Leadership
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AI in marketing: How customer-centric companies can benefit from data privacy regulations
To deliver personalized experiences and tailored recommendations that increase customer satisfaction and loyalty, customer-centric AI technologies rely on vast amounts of customer data, which raises concerns about privacy and the ethical use of personal information
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Need for embracing 'wise innovation'
Here's how to create the next generation of innovators
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The six dimensions of winning teams
Teams with clear goals, values, rules, roles and processes, backed by full individual commitment, are primed for peak performance
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The hidden message behind "jump-bidding" in auctions
In some auctions, bidders raise their offer significantly to intimidate competitors, resulting in lower revenue for the seller
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Importance of financial literacy in new wave of economy growth
Individuals cannot be financially literate and independent if they do not use the digital financial services available in the country. Digital financial literacy is an opportunity to make the economy stronger
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Importance of enabling LGBTIQA+ inclusion by corporate India
The celebration of Pride Month may be seen by some sceptics as "pinkwashing", but it is often the start of a long and arduous journey toward building a truly inclusive organisation
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How to reform higher academia for India's economic and technological development
Implementing reforms to cleanse higher academia will be challenging due to resistance from entrenched interests, but all these changes are essential to initiate fundamental improvements
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How to combat an "always on" work culture
"Right to Disconnect" laws may be a piece of the puzzle. But leaders, managers and employees need to lead the change
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Will GenAI disrupt higher education?
Here's how introducing GenAI will be a very positive disruption that will benefit the learners, who are the customers and audience for education in the first place
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Career advice: How to become a "friction fixer"
Tips for eliminating those annoying obstacles that get in the way of your best work
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Called back to the office? How you benefit from ideas you didn't know you were missing
As companies continue to weigh the benefits and drawbacks of remote work, a study of how knowledge flows among academic researchers by Karim Lakhani, Eamon Duede, and colleagues offers lessons for hybrid workplaces. Does in-person work provide more opportunities for innovation than people realize?