Through its ambulances and skilled paramedics, RED.Health offers a comprehensive medical assistance platform and emergency care within minutes
Prabhdeep Singh, Founder, RED.Health
Image: Nishant Ratnakar for Forbes India
Prabhdeep Singh has a dream. To build a 911 for India.
It wasn’t quite how he started out. The 34-year-old had earlier built an Uber service for ambulances, StanPlus, that has now undergone a transition into RED.Health, to capitalise on the serious shortcomings in India’s emergency response infrastructure. RED.Health, Singh says, now offers a comprehensive medical assistance platform, providing everything from emergency response to recovery for both the corporate customer and common man.
“It was always part of the journey,” Singh tells Forbes India. “We started as an ambulance company with a clear mandate that we are going to go to this place where we will be covering the entire gamut of emergency response.”
At the heart of it still, RED.Health, through its ambulances and skilled paramedics spread across some 550 cities in the country, wants to address the issue of bringing an ambulance as quickly as possible in case of an emergency. So far, the company has been able to do that within eight minutes. Within 0.8 seconds, Singh says, a customer’s call will be addressed upon calling the hotline. The company has a fleet of over 10,000 ambulances and has handled over 260,000 cases since it was launched. “We save a life a day,” Singh says.
But since its rebranding and pivot last year, the company has turned its attention to newer frontiers that include enterprise solutions for the corporate sector, a priority clinic, where it offers everything from integrated facilities for consultation, diagnosis, preventive health checks, to medicine delivery and a vertical that will train paramedics on emergency procedures such as CPR and AED (automated external defibrillators).