Attractive sales people may actually decrease shoppers' purchase intentions.
When brands reach a certain number of followers, engagement starts to drop
Many managers approach enterprise social media networks as technology deployments and expect them to automatically buzz with activity. Many fail to realise that emotional capital is key to the success of such platforms
The status-seeking moves of ambitious employees can alter the fate of a company
Are re-pricing algorithms putting e-traders at risk of being "gamed"?
The financial success of a new venture depends heavily on who does what within the founding team. The most successful start-ups allocate positions based on prior work experience as well as how co-founders fit into the social context around them
Historically companies have created market dominance by following traditional monopoly practices that are based on limiting access, setting a high price and engaging in price skimming. But is that the case for most companies today?
In the contest for competitive advantage, start-ups should use a very different playbook from their larger rivals
When entering emerging economies, multinationals should get genuinely involved and actively participate in the development of local markets rather than just adapt to them.
Regardless of its appeal politically, can democracy be defended on economic grounds alone?
High frequency news analytics services give institutional traders an edge by speeding up reaction times to new information. But this efficiency comes at a price.