Brands are doling out offers to cash in on the inoculation drive in India. It is good to remember, however, that the customer is not a moron
Brands of all shapes and sizes are doling out offers to incentivise people to get vaccinated against Covid-19.
Image: Shutterstock
The customer, David Ogilvy proclaimed in the 1950s, is not a moron. “She's your wife," said the father of advertising, codifying his priceless wisdom in the book ‘Confessions of an Advertising Man’, published in 1963. He went on to sound a word of caution: You insult her intelligence if you assume that a mere slogan and a few vapid adjectives will persuade her to buy anything. “She wants all the information you can give her,” Ogilvy underlined.
Almost six decades later, back in India, marketers have forgotten the lesson, the warning, and the ‘wife.’ In a mad scramble to appear as social evangelists, brands of all shapes and sizes are doling out offers to incentivise people to get vaccinated against Covid-19. To be honest, the incentives do look appealing.
Take, for instance, Domino's 'Get vaccinated and get Rs 400 off,” McDonald’s India's 20 percent discount offer, Beer Café’s 10 percent discount on first jab and 20 percent discount on the second jab, IndiGo airline’s discount of up to 10 percent, or Godrej Appliances’ six months free extended warranty. The list is endless as the discount vaccine tail grows with every passing day.
So what’s wrong with it? Brand custodians argue that incentives are a great way to induce people to get vaccinated. In short, it will go a long way in protecting people and nation. Right? Wrong.