INSEAD
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Why the customer isn't always right
Consumer behaviour on food-logging tools reveals initial expectations don't match actual experience
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Has hybridity killed teamwork?
The time has come to check whether the benefits of teamwork still outweigh the costs
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8 recommendations to help firms win the war for talent
How managers can use AI to find the right people
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Designing a circular business strategy that works
To avoid costly mistakes due to overly optimistic assumptions, a good understanding of the market and the product is needed
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Psychological safety unlocks the potential of diverse teams
The dissimilar backgrounds of diverse team members often result in clashes unless care is taken to create a psychologically safe environment
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Sales numbers are up? It may only be inflation
Managers need proper information systems to decipher the real causes of any bump in sales revenue and decide whether investments are required
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When two leaders collide, the result can be less fraud
When the head of a family firm ranks lower in the family hierarchy than another leader at that firm, the misalignment can help prevent fraud in the emerging market context
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A different kind of family firm hiding in plain sight
The link between ownership and control is tenuous in a certain type of family firm
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Senior leaders as chief reframing officers
The important role of leaders in giving their employees the space and permission to get creative
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The unexpected role of PE firms in reducing within-firm pay inequality
The incentives that drive PE firms have an interesting by-product: a reduction in income inequalities, such as the gender wage gap
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Meditating away a guilty conscience
Mindfulness meditation can make one feel less bad about moral violations as well as lessen the desire to make amends