From providing charging points to selling multi-brand two-wheelers to financing, servicing and offering battery-on-subscription plans, ElectricPe has quickly emerged as a full-stack EV platform
What is more electrifying: Identifying a problem or cracking a solution? Avinash Sharma reckons it’s a mix of both. “The magical spark, though, is not instant. It takes years,” says the electronics grad who mimicked the academic template of most engineers by arming himself with an MBA degree and started his professional innings with Godrej. A heady 11-month stint with the door-to-door sales team of the consumer durables major resulted in rich consumer insights. “I was part of the pilot project,” he recounts. Hawking fridges, ACs, and washing machines taught him the art of direct selling. Subsequent jobs at Asian Paints, Hindustan Times, Ola and Sun Mobility ushered in a deeper understanding of user behaviour, an incisive peek into perception, and exposed him to varied nuances around the problems faced by consumers. Sharma learnt ‘how’ to sell.
The biggest learning, though, was ‘what’ to sell. “Sell what they would like to buy and not what you want them to buy,” reckons Sharma. In 2021, after over 11 years of his corporate tenure, when he rolled out ElectricPe along with Raghav Rohila, he was confident of two things. First, he was convinced he had identified the problem. During his six-year stint at Ola and Sun Mobility, the aspiring entrepreneur hit a jackpot in terms of identifying a gaping hole in the fast-emerging EV (electric vehicles) ecosystem. “I noticed four gaps,” he recounts. Despite a flourishing supply side of a sea of players offering a wide-range of EV two-wheelers, a seamless and ubiquitous charging infrastructure was glaringly missing. “There was no clear answer to ‘where’ to charge and ‘how’ to charge,” says Sharma.
Another jarring issue was the problem of abundance. There were dozens of EV brands and there were equally large different sets of users. “But the consumers had a problem of choice,” avers Sharma, alluding to a diverse set of users who had an equally divergent deck of needs to buy an EV vehicle. A homemaker had her own set of requirements, an employee had identified her needs, and a student had chalked out her expectations from an EV. “The problem was that there was nobody to help them make an informed choice,” says Sharma. “The question that begged a reply was ‘which’ one to buy,” he adds.
The third big problem regarding EVs had turned out to be the consumers’ bugbear: Missing after-sales and repair ecosystem. How to fix if the vehicle breaks down? And the last issue was around batteries. After a few years, they needed to be replaced. Though a consumer had convincingly bought the ‘petrol versus EV’ argument, the prohibitive cost of battery seemed to be a deterrent in EV adoption. Sharma had done his homework and was ready with an electrifying solution. Consumers wanted access, ease, comfort and convenience. What if all the four problems can be provided by one player? What if one player could take care of all the EV needs? “This was our hypothesis for starting ElectricPe,” says Sharma.
(This story appears in the 15 November, 2024 issue of Forbes India. To visit our Archives, click here.)